Solution of Magento 2 Product Images Not Showing After Migration Issue

• What is Magento 2 Product Images Not Showing After Migration Issue?

• Steps to Solve Magento 2 Product Images Not Showing After Migration Issue

• How to Optimize Magento Images for E-Stores

• Top Magento Image Optimization Extensions to Resolve Image Issues

• Benefits of Resolving Magento2 Image Issues

• FAQs

• Summary

What is Magento 2 Product Images Not Showing After Migration Issue?

Magento 2 product images not showing after migration is a common problem. It happens due to incorrect permissions, ownership conflicts, or missing files.

When migrating, the /media/ folder permissions might not transfer properly. As a result, your images fail to load on both the frontend and backend. Check and adjust the file permissions and ownership settings to fix this. Without these steps, your store might display placeholder images instead of product photos.

Another cause for images not showing is a misconfigured .htaccess file or outdated static content. The .htaccess file in the media folder may block image access. Regenerating the static content can often resolve this.

Missing GD library installation or incorrect attribute settings for small_image, thumbnail, and base_image also lead to image problems. Fix these issues to ensure all product images display correctly after migration.

Steps to Solve Magento 2 Product Images Not Showing After Migration Issue

Case 1: Magento 2 Product Images Not Showing in Frontend

Step 1: Check Permissions on the /media/ Folder

Ensure the /media/ folder permissions are correctly set. Use the following command to set the permissions to 777:

chmod -R 777 media/

It will resolve any permission-related issues.

Step 2: Change Ownership of the /media/ Folder

If the issue persists, check the ownership of the media folder. Change the ownership using this command:

chown -R {username}:{username} media/

Make sure the folder owner matches the user of your website server.

Step 3: Fix the .htaccess File

A misconfigured .htaccess file in the media folder can block images. Rename the .htaccess file by running this command:

mv .htaccess .htaccess1

It will help display your media files correctly.

Step 4: Increase PHP Memory Limit

Check if your PHP memory limit is too low. Open the .htaccess file and increase the memory limit by editing this line:

php_value memory_limit 256M

Set it to 512M for better performance.

Step 5: Verify GD Library Installation

Ensure the GD library is installed on your server. You can verify this by checking your php info.

Step 6: Adjust Attribute Scope

Go to Catalog > Attributes > Manage Attributes in your Magento backend. Set the scope of small_image, thumbnail, and base_image attributes to Global.

Step 7: Remove no_selection Values

If images still don’t appear, delete attributes with no_selection values. Run the following SQL script:

DELETE `cpev_s`.*

FROM `catalog_product_entity_varchar` `cpev_s`

JOIN `eav_attribute` `ea` ON `cpev_s`.`attribute_id` = `ea`.`attribute_id`

WHERE `cpev_s`.`value` = 'no_selection';

Step 8: Disable Safe Mode (Last Resort)

If none of the above works, disable safe mode on your server. This step is risky, so only do it as a last resort.

Step 9: Regenerate Static Content

Regenerate static content using this command:

php bin/magento setup:static-content:deploy -f <locale>

Select the appropriate locale code for your store.

Case 2: Magento 2 Product Images Not Showing in Backend

Step 1: Check Permissions on Uploaded Files

The issue is often caused by incorrect file permissions on uploaded images. Open the lib/Varien/File/Uploader.php file.

Step 2: Modify Permissions Around Line 219

Find line 219 in the Uploader.php file. Ensure that the permission is set as follows:

chmod($destinationFile, 0666);

It will ensure proper file permissions for the uploaded images.

Step 3: Check Directory Creation Permissions Around Line 541

Next, locate line 541 in the Uploader.php file. Make sure the following code is present to allow directory creation:

if (!(@is_dir($destinationFolder) || @mkdir($destinationFolder, 0777, true))) {

This code ensures that the destination folder has the correct permissions for image uploads.

Step 4: Apply Patch SUPEE-7405 v1.1 (If Needed)

If the problem persists, apply patch SUPEE-7405 v1.1. This patch addresses several security and performance issues related to image uploads.

How to Optimize Magento Images for E-Stores

Optimization Technique	Description	Steps to Implement
Compress Images	Reduce file size while keeping quality.	- Use TinyPNG or ImageOptim. - Compress before uploading. - Avoid over-compressing. - Test the image quality after compression.
Use Correct Image Formats	Select the best format for each image type.	- Use JPEG for photos. - Use PNG for transparent images. - Use SVG for vector graphics. - Avoid GIFs unless necessary.
Set Proper Image Dimensions	Use images with the correct sizes to avoid scaling.	- Check theme image dimensions. - Resize images before uploading. - Use consistent sizes. - Test on various devices.
Leverage Lazy Loading	Load images only when they’re needed.	- Modify the theme to enable lazy loading. - Use a Magento extension. - Test page load speed. - Ensure all images load smoothly when scrolled.
Use Image Caching	Store images locally to speed up loading.	- Enable Magento Full Page Cache. - Implement Varnish Cache. - Clear cache regularly. - Monitor for performance improvements.
Optimize Alt Text for SEO	Improve SEO by adding descriptive alt text.	- Go to Catalog > Products. - Edit product image. - Add clear, keyword-rich alt text. - Make alt text unique for each image.
Use Responsive Images	Ensure images adapt to different screen sizes.	- Implement srcset in HTML. - Use responsive design themes. - Test images on mobile and desktop. - Adjust image sizes for mobile if needed.
Enable Content Delivery Network (CDN)	Speed up image loading by using a CDN.	- Integrate with Cloudflare or AWS CloudFront. - Configure Magento for CDN. - Test image delivery speed. - Monitor CDN performance regularly.
Remove Metadata	Strip unnecessary metadata to reduce file size.	- Use tools like ExifTool. - Remove EXIF data before uploading. - Avoid keeping GPS location or camera settings. - Ensure file size decreases.
Use WebP Format	Convert images to WebP for faster loading.	- Install a WebP extension for Magento. - Convert images to WebP manually if needed. - Serve WebP and fallback formats. - Test browser support.

Top Magento Image Optimization Extensions to Resolve Image Issues

Extension	Features
Magento 2 Convert Images to WebP by BSS	- Automatic conversion of jpg, png, and jpeg to WebP. - Convert images to the Product Page, Home Page, and CMS Page selectively. - Control WebP quality. - Supports child items of configurable products. - Compatible with Page Builder for easy conversion.
Magento 2 Lazy Load by BSS	- Lazy loads images as customers scroll. - Set advanced time points for image loading. - Reduce server requests to save bandwidth. - Exclude specific controllers and paths from lazy load. - Choose custom loading icons to match your theme.
Image Optimizer for Magento 2 by Mageplaza	- Supports multiple image formats like PNG, JPG, GIF, TIF, and BMP. - Choose lossless or lossy compression. - Optimize images via cron jobs. - Back up original images before optimization. - Select included and excluded directories for scanning.
Lazy Load for Magento 2 by Amasty	- Preload images for the first screen. - Lazy loads products as users scroll. - Offloads the server to save bandwidth. - Optimize images to WebP format. - Includes AMP functionality for optimized mobile pages.
Image Optimizer by Apptrian LLC	- Optimize GIF, JPG, and PNG images easily. - Compatible with Google's "guetzli" JPEG encoder. - Configure batch size and paths for image scanning. - Set cron jobs for automatic optimization. - Use advanced utility options for customization.

Benefits of Resolving Magento2 Image Issues

1. Improve Website Loading Speed

Resolving Magento image issues boosts your website's loading speed. Large, unoptimized images slow down pages. Optimized images load faster, improving user experience. Visitors stay longer on fast-loading sites. Faster pages also improve your search engine rankings. It drives more traffic to your store.

2. Enhance User Experience

Fixing image issues ensures images display correctly on all devices. Customers see high-quality images without delays or broken links. It creates a smooth, enjoyable shopping experience. Clear photos help customers make decisions faster. Better visuals increase customer satisfaction and boost sales.

3. Boost SEO Performance

Optimizing images improves your SEO performance. Search engines prefer:

• Fast-loading sites

• Optimized images

Fixing image issues helps your site rank higher. Well-optimized images reduce:

• Bounce rates

• Signaling engagement to search engines

It increases your chances of attracting organic traffic.

4. Reduce Server Load and Save Bandwidth

Unoptimized images increase:

• Server load

• Bandwidth usage

Fixing these issues reduces server requests, making your site run smoother. Lower bandwidth usage cuts hosting costs. Optimized images help prevent server slowdowns during traffic spikes. Efficient image handling keeps your store running efficiently.

5. Increase Conversion Rates

High-quality images are key to conversion rates. Fixing image issues ensures customers see:

• Clear, detailed visuals: Faster image loading speeds lead to quicker decisions. Customers trust well-displayed products and are more likely to make purchase.

• Complete purchases: This boosts sales and revenue for your store.

FAQs

1. Why are product images missing after Magento2 migration?

Product images missing after Magento2 migration are often due to incorrect permissions or ownership settings in the /media/ folder. Check and update the folder permissions and ownership. Also, verify the .htaccess file and GD library settings. These steps should fix the ‘the images not showing’ issue.

2. Why are thumbnail images not appearing in Magento?

Thumbnail images may only appear if the attribute scope is correctly set. In the admin panel, navigate to Catalog > Attributes > Manage Attributes and set the scope to Global. Also, ensure the images are correctly uploaded and linked to the product. It, with dedicated Magento hosting, resolves the issue of images not appearing in Magento.

3. How do I fix the ‘images are not showing issue’ in the Magento store?

To fix images not showing in your Magento store, check the /media/ folder permissions. Set the folder to 777 using SSH. If that doesn't work, ensure the image ownership matches the web server user. Also, verify the Magento PHP memory limit is sufficient.

4. Why are images not appearing in Magento after installation or migration?

If images are not appearing in Magento after installation or migration, the issue may stem from incorrect file permissions or missing files. Verify and adjust the /media/ folder permissions. Ensure the .htaccess file is correctly configured. Regenerating static content can also help.

5. How do I restore default images in Magento2?

To restore default images in Magento2, go to the admin panel and navigate to the product page. Remove the custom images and click reset to default for image attributes. Then, clear the cache to ensure the changes take effect. It should bring back the default product images.

6. Why are my product images missing from the Magento2 admin?

If product images are missing from the Magento2 admin, incorrect file permissions may be the cause. Open lib/Varien/File/Uploader.php and check permissions around line 219 and line 541. Adjust permissions and apply any necessary patches to resolve the issue.

Summary

Magento 2 product images not showing after migration is a fixable issue. The steps in this guide will help you resolve it. Key benefits include:

• Faster Load Times: Optimized images improve speed.

• Better User Experience: Clear images enhance shopping.

• Higher SEO Rankings: Optimized images boost search performance.

• Reduced Server Load: Proper image handling saves resources.

• Improved Sales: Fast, high-quality visuals drive conversions.

Consider managed Magento hosting for smooth migration of Magento product images.