3 Steps to Set Up Amazon WorkMail for Your Business
[Updated on April 14, 2025] Is your email system holding your business back? Discover how to set up Amazon WorkMail to boost communication. It is a secure email and calendar service from AWS and simplifies integration.
This tutorial demonstrates how to set up WorkMail, simplifying your business communication.
Key Takeaways
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Amazon WorkMail is a secure, managed email and calendar service from AWS. It helps businesses communicate better.
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You can set up Amazon WorkMail in 3 simple steps. Use the AWS Management Console, even without technical skills.
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Amazon WorkMail pricing depends on how many active users you have each month. This means you only pay for what you use.
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Amazon WorkMail provides a dependable email solution. It's great for businesses using Magento 2 hosting.
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Accessing Amazon WorkMail in Outlook is easy and takes 6 steps. This helps you integrate your email and calendar into your daily routine.
What is Amazon WorkMail or AWS?
Amazon WorkMail is a secure email and calendar service. Amazon Web Services (AWS) runs it and manages business communication in the cloud.
Amazon WorkMail or AWS lets you access emails, contacts, and calendars. You can use your favorite email clients, like:
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Microsoft Outlook
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Mobile apps on iOS and Android.
AWS works with your corporate directory. This lets you use email journaling for compliance needs. You can manage encryption keys and choose where to store your data. Also, Amazon WorkMail supports syncing with Microsoft Exchange. This lets you manage users, groups, and resources using the Amazon WorkMail SDK.
With 50 GB of mailbox storage per user, Amazon WorkMail is simple to use. To back up your Amazon WorkMail emails, you can use a backup tool that SysTools offers.
6 Reasons to Use Amazon WorkMail for Your Business
1. Email Service: Managed Email Service
With Amazon WorkMail, managing your organization's email system is easy. You do not need to buy expensive licenses or set up servers on-site. There’s also no complex software to install or hardware to manage.
2. Compatible: Supports the Microsoft Outlook Application
AWS WorkMail works with Microsoft Outlook on both Windows and Mac. You can continue using the same familiar email client. This is without needing any extra software or plugins.
3. Provides Easy Access
Amazon WorkMail lets you sync email on many devices. You can use it on Android, Windows Phone, Amazon Fire, and iOS. After you switch from an on-site Exchange server, your mobile devices will connect to AWS. Users do not need to make any changes.
4. Security: Strong Security Control
Amazon WorkMail encrypts your data. You control the keys through the AWS Key Management Service (KMS). You can also choose the AWS region where you store your data, which gives you control over its location.
5. Active Directory: Directory Integration
Amazon WorkMail works with Microsoft Active Directory. It allows your team to sign in with their existing usernames and passwords. Managing users and groups is easy. Use familiar tools such as Active Directory Users and Computers.
6. Low Cost: Reasonable Cost
Amazon WorkMail costs $4 per user. It includes 50 GB of storage. There are also no long-term contracts. This is up to 25 users.
3 Prerequisites to Start as an Amazon WorkMail Administrator
Step 1: Sign Up for an AWS Account
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Fill in the details and follow the instructions.
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You will receive a phone call during the process to enter a verification code.
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Once your account is ready, AWS will send you a confirmation email.
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Your account includes a root user with full access to all services.
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For everyday tasks, do not use the root account. Create users with the right permissions instead.
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To check your account details or billing, visit https://aws.amazon.com and click on My Account.
Step 2: Set Up Admin Access
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Secure the Root User
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Sign in using the root account's email and password.
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Enable two-factor authentication to protect the account.
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This adds an extra layer of security, and experts recommend it.
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Create an Admin User
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Enable the IAM Identity Center from the AWS Console.
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Create a user and give them administrative access.
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Use the default directory in the Identity Center to manage users and roles.
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Sign In as the Admin
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The new user will get a single sign-on link via email.
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Use that link to access AWS with admin privileges.
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Set up Other Users
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In the Identity Center, create a permission set with only the necessary access.
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Organize users into groups and assign access to those groups.
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For advanced setups, you can manage permissions through CLI commands.
Step 3: Give Access to WorkMail
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IAM users do not have access to WorkMail Web by default.
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Attach the AmazonWorkMailFullAccess or AmazonWorkMailReadOnlyAccess policy, or build a custom one.
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You can manage access by using automation tools.
3 Steps to Set Up Amazon WorkMail from Scratch
Step 1: Sign in to the Amazon WorkMail Console
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Go to the Amazon WorkMail console at https://console.aws.amazon.com/workmail/.
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If needed, switch your AWS Region.
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Click on the Select a Region dropdown at the top of the page and pick the one you need.
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Check the Regions and Endpoints page in the AWS General Reference for more info on regions.
Step 2: Set Up Your Amazon WorkMail Site
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Once you sign in, you should set up your organization and add a domain.
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Having a dedicated domain for your Amazon WorkMail organization is smart. It helps with better management.
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You can also use a free test domain from Amazon WorkMail, but this is for testing only.
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You need to verify your domain by updating your DNS settings to use it.
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Add a TXT and an MX record to prove ownership.
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After you verify your domain, set it as the default for your organization.
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Now, you can create new users or enable existing directory users for Amazon WorkMail.
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If you are leaving Microsoft Exchange, use the migration tool. It transfers your mailboxes.
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Once you have completed these steps, you can use Amazon WorkMail through the web client.
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To find your web login URL, return to the Amazon WorkMail console.
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Select your region and organization under "Organizations" from the drop-down menu.
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On the Organization settings page, under User login, you will see your WorkMail login URL. It will look like https://alias.awsapps.com/mail.
Step 3: Set Up Amazon WorkMail User Access
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To use WorkMail, you can configure Microsoft Outlook.
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Use a Kindle, Android phone, iPad, or iPhone.
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You can integrate with any email client that has IMAP support.
How Amazon WorkMail Supports Magento 2 Hosting?
Amazon WorkMail is a secure email and calendar service. If you are hosting your Magento 2 store on AWS, WorkMail is perfect. Here's how it fits into your Magento 2 hosting setup:
1. Simple AWS Integration
If your Magento 2 store uses AWS, WorkMail helps you stay organized in one place. It lets you manage your email, website, and data within the same cloud.
2. Top-Notch Security for Your Emails
WorkMail encrypts your emails both when you store them and during transit. It uses the AWS Key Management Service (KMS) to keep customer data safe.
3. Scales with Your Growth
As your Magento 2 store grows, WorkMail grows with you. Its pay-as-you-go model makes adding users simple without worrying about extra infrastructure.
4. Emails from Your Store’s Domain
Send order confirmations, shipping updates, and other notifications using WorkMail. Send these messages from your store’s domain. It builds trust and improves deliverability. This ensures your emails reach the inbox.
6 Steps to Access Amazon WorkMail via Outlook
Step 1: Open Outlook and proceed to File > Add Account.
Step 2: Enter your AWS WorkMail email address and click Connect.
Step 3: Select Exchange as the account type (WorkMail uses Exchange ActiveSync).
Step 4: Enter your Amazon WorkMail password and click Connect again.
Step 5: It will verify your account details.
Step 6: Once complete, your AWS WorkMail is ready to use.
FAQs
1. How do I start with Amazon WorkMail?
Sign in to your AWS Console. Choose Amazon WorkMail.Follow the instructions. Set up your organization and verify your domain. Once done, you are set to use the service for your business.
2. Can I access Amazon WorkMail with email clients?
Amazon WorkMail connects with Outlook using Exchange ActiveSync. You do not need any extra plugins. Add your WorkMail account in Outlook by entering your email and password. You can use AWS’s IMAP/SMTP settings with other clients. This lets you manage email and calendars like any other account.
3. What features does Amazon WorkMail offer?
AWS includes email, calendar, and management tools. Users can access it via their web browser. They can also download the app. It also offers email encryption to protect your data on your phone or computer.
4. Can I try Amazon WorkMail for free?
AWS WorkMail offers a 30-day free trial. It is for up to 25 users. Users can access all features during the trial. After the trial ends, select a paid plan to continue using the service.
5. How do I configure the domain with AWS WorkMail?
Set up the domain by adding a TXT record. After verification, update your MX records in the DNS. It will direct your emails to WorkMail’s servers and not to spam folders.
Summary
Amazon WorkMail is a secure, cloud-based email and calendar service. It offers encrypted email storage and works well with email clients. Consider the following features before setting it up:
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Email Service: Easy to manage. No upfront costs or servers.
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Compatible: Works with Microsoft Outlook on Windows and macOS.
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Security: Encrypts data with the AWS Key Management Service.
Explore managed Magento hosting with Amazon WorkMail for your email management.
[Updated on April 14, 2025]
