XT Commerce vs. Magento: Ecommerce Platform Comparison 2025

XT Commerce vs. Magento: Ecommerce Platform Comparison 2025

Looking for the best platform to meet your 2025 e-commerce goals? Making an informed decision is critical to sustain in the long term.

The debate about XT Commerce vs. Magento is a common one. Both platforms offer unique features for online retail stores.

This article explores the key differences, migration capabilities, and support of both platforms.

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Key Takeaways

  • Magento handles unlimited SKUs with advanced filtering options.

  • XT Commerce supports basic catalogs with limited customization.

  • Magento migration supports complex data with automated validation.

  • XT Commerce migration requires a manual mapping with store downtime.

  • Magento offers enterprise-level security with advanced encryption tools.

What is XT Commerce?

Description of XT Commerce

XT Commerce is an Austrian e-commerce platform for online stores. The platform started in 2003 as open-source software until version 3. In 2008, they released version 4 and switched to a commercial license. The platform powers over 150,000 store installations worldwide.

Key Features:

  • Multi-language and multi-currency support

  • Built-in SEO tools for better visibility

  • Complete product catalog management

  • Customer group settings for B2B and B2C

  • Template customization options

The platform serves small to medium wholesalers and retailers. It uses a modular design for easy feature additions. Store owners can run multiple shops from one installation. The system needs basic hosting requirements, keeping costs low.

XT Commerce offers PayPal integration with Apple Pay and Google Pay. The platform processes over €2.5 billion in yearly orders.

What is Magento?

Description of Magento

Magento is an open-source e-commerce platform owned by Adobe Commerce since 2018. Founded in 2008, it powers thousands of online stores worldwide. This includes major brands like Nike and Samsung.

Key Features:

  • Advanced catalog management with multiple product types

  • Built-in marketing and merchandising tools

  • Customer segmentation and targeted promotions

  • Multi-store management from a single installation

  • Content staging and preview capabilities

The platform has two editions: Magento Open Source (free) and Magento Commerce (paid). Open Source suits small to medium businesses with technical teams. The commerce edition targets larger enterprises that need extra support.

Magento offers extensive customization through themes and extensions. The platform handles high traffic volumes without performance drops. Store owners get detailed analytics for tracking sales and customer behavior. The software includes a mobile-responsive design and connects with multiple payment systems.

Comparing Essential Features: Magento vs. XT Commerce

1. Catalog Management

Magento XT Commerce
Handles unlimited SKUs with advanced filtering. Supports complex product relationships. Offers dynamic pricing rules and automated inventory updates. Manages up to 50,000 products. Uses a basic category structure. Offers simple product variations.
Tracks stock across multiple warehouses in real time. Provides automated reorder points. Sets different stock levels per location. Tracks inventory from a single location. Updates stock manually. Shows basic stock alerts.
Creates unlimited custom attributes. Groups attributes for different product types. Supports advanced search using attributes. Offers fixed attribute sets. Allows basic product filtering. Limited to standard features.
Updates thousands of products simultaneously. Imports/exports catalog data quickly. Schedules automated updates. Changes products one at a time. Basic import/export functions. Manual catalog maintenance.

2. User Interface

Magento XT Commerce
Offers comprehensive control options. Includes advanced reporting tools. Shows real-time business insights. Provides basic management tools. Shows a simple order overview. Uses straightforward navigation.
Displays customizable analytics widgets. Creates personalized report views. Tracks KPIs in real-time. Shows basic sales statistics. Displays recent orders. Lists low-stock items.
Sets granular permission levels. Creates custom admin roles. Controls access by user group. Offers basic user roles. Sets simple permissions. Limited user hierarchy.
Arranges panels by preference. Saves custom workspace layouts. Adapts to workflow needs. Uses a fixed layout design. Shows standard menu options. Cannot customize views.

3. Performance

Magento XT Commerce
Processes 50,000+ concurrent users. Handles large transaction volumes. Maintains speed under heavy loads. Supports up to 5,000 users. Handles moderate transaction volumes. Shows slower response under load.
Uses multi-layer cache architecture. Implements page-level caching. Supports Varnish and Redis integration. Employs basic file caching. Uses simple database caching. Limited optimization tools.
Minifies CSS/JS automatically. Optimizes images on upload. Compresses database operations. Offers basic speed settings. Uses standard image compression. Basic database optimization.
Grows with business needs. Adds servers for more capacity. Supports cloud deployment. Limited scaling options. Fixed server requirements. Standard hosting setup.

4. Marketing Tools

Magento XT Commerce
Creates complex discount rules. Combines multiple promotion types. Schedules promotional campaigns. Sets basic product discounts. Offers simple coupon codes. Uses fixed discount amounts.
Segments users by behavior. Creates targeted marketing campaigns. Personalizes shopping experiences. Groups customers by type. Sets basic group pricing. Limited personalization options.
Integrates with major email platforms. Automates marketing campaigns. Tracks email performance. Sends basic order notifications. Creates simple newsletters. Manual campaign management.
Generates search-friendly URLs. Manages metadata automatically. Creates XML sitemaps. Uses a basic URL structure. Allows manual metadata. Simple sitemap generation.

5. Payment Options

Magento XT Commerce
Connects with 150+ payment gateways. Supports international payment methods. Handles multiple currencies. Offers standard payment options. Supports regional payment systems. Limited currency options.
Implements PCI compliance tools. Uses advanced fraud detection. Provides a secure checkout process. Uses basic SSL protection. Standard fraud checks. Simple checkout security.
Calculates complex tax rules. Handles international tax rates. Automates tax reporting. Manages basic tax rates. Sets standard tax rules. Manual tax calculations.
Automates order workflow. Manages partial shipments. Handles split payments. Processes basic orders. Single shipment handling. Standard payment processing.

Magento vs. XT Commerce: Migration Capabilities Comparison

Migration Aspect Magento XT Commerce
Data Migration Tools Official Data Migration Tool available. Supports three migration modes: settings, data, and delta. Allows automated transfer of configurations and data. Basic data export/import tools. A manual migration process is required. Limited automated options.
Migration Process Structured three-step process. Includes settings migration, data migration, and delta sync. Background operations continue during migration. Simple two-step export/import. Requires manual data verification. The store must be offline during migration.
Data Types Migrates products, customers, orders, and configurations. Supports custom attributes and complex relationships. Preserves historical data. Basic data transfer support. Limited to products and customer information. Manual relationship mapping is needed.
Timeline Complete migration takes 1-3 days. Supports incremental updates during the process. Allows testing before final switch. Migration time varies by store size. No incremental update support. Requires full store downtime.
Support Options 24/7 technical support is available. Documentation and migration guides provided. Community support is accessible. Limited migration support. Basic documentation is available. Email-only technical assistance.

Support Structures Differences: Magento vs. XT Commerce

1. Technical Support Availability

Magento XT Commerce
24/7 support through online portals and phones. Emergency P1 issues get immediate response through a dedicated hotline. Basic support during standard business hours. Limited to email communication for technical issues.
Multiple support channels, including a web portal and phone. Support requests are tracked through a detailed lifecycle system. Single-channel support is available through email or a ticket system. Response times vary based on issue priority.
Dedicated technical contact assignment for each account. Support teams maintain regular contact for ongoing issues. General support queue without dedicated contacts. Issues are handled on a first-come-first-serve basis.
Support is available in multiple languages worldwide. Global support centers provide regional assistance. Support mainly in the German language. Limited international support options.

2. Service Levels

Magento XT Commerce
The basic package includes routine maintenance and updates. Standard security patches and minor fixes are included. Basic installation and setup support. Limited to core functionality issues.
Standard support adds performance monitoring and audits. Regular security checks and optimization are included. Web development and customization are available separately. Additional costs for custom development.
Advanced support provides dedicated team access. Custom development and priority handling included. Plugin development as a separate service. No integrated support packages.
The enterprise-level includes on-site support options. Strategic planning sessions for growth included. Individual template design is charged separately. No comprehensive support packages.

3. Response Times

Magento XT Commerce
P1 issues are addressed within hours. Critical system outages get immediate attention. Standard response time within business days. No priority handling system.
P2 issues are handled within one business day. Regular maintenance issues get quick response. Custom development requests take several days. No expedited service options.
P3 issues resolved within agreed timeframes. Non-critical updates are scheduled appropriately. Support requests are handled in the order received. No guaranteed response times.

4. Documentation and Resources

Magento XT Commerce
Comprehensive online documentation is available. Regular updates and guides are provided. Basic documentation for core features. Limited to standard functionality.
Video tutorials and training materials are accessible. Self-help resources are regularly updated. Installation guides and basic manuals. No extensive training materials.
Active community forums and knowledge base. User groups share solutions and tips. Limited community resources are available. Most documentation is in German.

5. Support Team Structure

Magento XT Commerce
Dedicated support analysts for specific issues. Teams specialize in different technical areas. General support staff for all issues. No specialized technical teams.
Project managers assigned to enterprise clients. Regular progress tracking and updates are provided. Basic hosting and maintenance support. No dedicated project management.
Security specialists monitor and address threats. Regular security audits are conducted. Third-party developers handle custom needs. No internal security team.

Magento vs. XT Commerce: Third-Party Integration Capabilities

1. API Integration Options

Magento XT Commerce
Supports 140+ API integrations for different services. Full access to advanced features and customization options. Basic API connections with limited customization options. Standard data sync features are available.
Direct integration with major ERP and CRM systems. Built-in connectors for popular business software. Limited ERP integration through third-party tools. Manual setup is required for most connections.
Multiple payment gateway options with secure processing. Advanced fraud protection and multi-currency support. Standard payment processing with basic security. Regional payment methods are supported.
Real-time inventory sync across platforms. Automated stock updates and order management. Basic inventory management features. Manual updates are often needed.

2. Data Management

Magento XT Commerce
Complete product information management (PIM) support. Advanced catalog synchronization across channels. Basic product data sync capabilities. Limited attribute management options.
Customer data integration with CRM systems. Full customer profile management and segmentation. Simple customer data storage. Basic profile management features.
Order data synchronization across platforms. Real-time order status updates and tracking. Standard order processing features. Manual order sync is required.
Multi-warehouse inventory tracking. Automated stock level updates across locations. Single warehouse management. Basic stock tracking features.

3. Development Tools

Magento XT Commerce
Extensive development documentation and APIs. Regular updates and community support. Limited development resources. Basic API documentation is available.
Custom module development options. Full access to core functions. Restricted customization capabilities. Limited module options.
Third-party extension marketplace. Wide range of pre-built solutions. A small selection of add-ons. Few third-party developers.
Advanced testing and staging environments. Development tools for quality assurance. Basic testing capabilities. Limited staging options.

4. Integration Process

Magento XT Commerce
Automated integration setup wizards. Step-by-step connection guides. A manual integration setup is required. Basic connection instructions are provided.
Multiple connection methods are supported. Flexible implementation options. Limited connection methods. Standard API access only.
Real-time data synchronization. Automatic updates across systems. Periodic data sync options. Manual refresh is often needed.
Advanced error handling and logging. Detailed system monitoring tools. Basic error reporting. Limited troubleshooting options.

5. Security Features

Magento XT Commerce
Enterprise-level security protocols. Advanced encryption and protection. Standard security features. Basic data protection.
Regular security patches and updates. Proactive vulnerability management. Basic security updates. Manual patch installation.
Role-based access control. Granular permission settings. Simple user permissions. Limited access controls.
PCI compliance support. Advanced fraud prevention tools. Basic PCI compliance. Standard security measures.

Total Cost of Ownership Differences: Magento vs. XT Commerce

1. Initial Licensing Costs

Magento XT Commerce
Open Source version available at no cost. Magento Commerce starts at $22,000 per year. The Pro Edition monthly subscription model starts at $518. The package includes hosting and updates.
Cloud edition begins at $40,000 yearly. Price scales with gross sales revenue. Multiship Edition is available at $727, with premium features requiring additional monthly fees. Add-ons increase base subscription costs.
Enterprise features need separate licensing. Advanced tools come with higher-tier plans. No long-term contracts are required. Cancellation is possible with a 30-day notice.
Development environment licenses included. Staging and production environments provided. A single license covers all environments. Test environment costs extra.

2. Development Expenses

Magento XT Commerce
Developer rates range from $50-200 per hour. Specialized Magento skills command premium rates. Basic development costs $78-104 per hour. Lower technical requirements reduce costs.
Custom theme development costs $5,000-50,000. Complex designs need more investment. Template customization ranges $520-3,120. Pre-built themes keep costs lower.
Extension integration adds $1,000-10,000. Third-party modules require additional setup. Plugin installation costs $104-520. Simple integration processes reduce expenses.
API development starts at $5,000. Custom integrations need specialized development. Basic API setup included in the subscription. Standard connections need minimal setup.

3. Hosting Requirements

Magento XT Commerce
Dedicated hosting costs $200-2,000 monthly. High-performance servers are needed for operation. Hosting is included in the subscription fee. Standard hosting meets platform needs.
CDN services add $50-500 monthly. Global presence requires additional infrastructure. Basic CDN is included in premium plans. Regional delivery network provided.
Backup solutions cost $100-300 monthly. Data protection needs separate services. Daily backups are included in the service. Standard retention policies apply.
SSL certificates cost $100-1,000 yearly. Security requirements increase costs. Basic SSL is included in the package. Advanced security features cost extra.

4. Maintenance Costs

Magento XT Commerce
Monthly maintenance ranges $1,000-10,000. Regular updates require technical expertise. Basic maintenance is included in the subscription. Standard updates are handled automatically.
Security patches need regular application. Professional services are required for updates. Security updates are included in the service. The platform handles patch management.
Performance optimization costs $500-2,000 monthly. Regular tuning keeps sites fast. Basic optimization is included in the package. Standard performance tools provided.
Bug fixes require developer time. Technical support costs vary by issue. Standard support handles basic issues. Complex problems need paid support.

5. Training and Support

Magento XT Commerce
Staff training costs $2,000-5,000 initially. Complex systems require extensive learning. Basic training is included in the subscription. A simple interface needs minimal training.
Support packages start at $1,000 monthly. Technical assistance needs ongoing investment. Email support is included in the package. Phone support is available at an extra cost.
Documentation access requires a subscription. Advanced guides need separate purchases. Standard documentation is freely available. Basic guides cover common issues.
Community support through forums. Professional help needs paid subscriptions. Limited community resources are available. Paid support handles advanced issues.

FAQs

1. How does the market share compare between Magento and XT Commerce in the ecommerce platform category?

Magento holds 1.94% market share in the ecommerce platform segment. XT Commerce maintains 0.17% share. Magento serves more customers in the ecommerce platform industry. The ranking index for the ecommerce platforms shows Magento leading in enterprise solutions.

2. What migration options exist between Magento 1 to Magento 2?

The Cart2Cart data migration tool offers a free demo migration. Users can restart demo migrations many times. The migration wizard guides through three steps. The migration process stays totally safe for your ecommerce website. Your source store keeps selling during transfer.

3. How does Magento Open Source compare with other top ecommerce platforms?

Magento Open Source handles unlimited SKUs and product data. The platform offers extensive features for your Magento store. Performance stays high even with large catalogs. You can migrate data from Shopify or PrestaShop through available migration services.

4. What migration features help transfer customer data like address 1, address 2, and VAT number?

The Cart2Cart migration service transfers all customer details. The entire migration process includes address fields and tax information. The procedure with the Cart2Cart tool takes around 10-15 minutes. Tech support guides through migration across different target platforms.

5. How does the new Magento compare in the ecommerce platform market?

The Magento ecommerce platform offers advanced features for online stores. Your Magento site can handle complex product relationships. The Magento data migration stays safe through the migration wizard. Creating your migration follows clear steps.

6. What additional migration options exist for source store data?

The migration service includes options to migrate attributes. The platform handles the entire migration process. Available migration cases cover all data types. The migration feature supports your current performance needs.

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Summary

Comparing XT Commerce vs. Magento, the former only excels in total operational costs. Magento's total ownership costs reflect its enterprise focus. XT Commerce provides a more predictable cost structure with included services. Monthly subscriptions make budgeting easier for smaller businesses. The following are the key highlights of the platform comparison:

  1. Magento supports unlimited products and advanced features. It is best for large businesses with technical teams and larger budgets.

  2. XT Commerce offers simpler tools at lower costs. Its basic features, including hosting, benefit small—to medium-sized retailers.

  3. Migration to Magento keeps stores running during data transfer. XT Commerce needs a complete store shutdown to move data.

  4. Magento needs more server power and technical knowledge. XT Commerce runs on standard hosting with minimal technical requirements.

  5. Support levels differ greatly between platforms. Magento offers 24/7 support, while XT Commerce provides help during business hours.

  6. Total costs vary depending on the business's size and needs. Magento requires a larger upfront investment. XT Commerce uses predictable monthly fees.

Managed Magento Hosting delivers expert assistance—from store hosting to support.

Sayan Chakraborty
Sayan Chakraborty
Technical Writer

Sayan is a seasoned technical writer with over 4 years of expertise in SDLCs and Magento. His proficiency lies in simplifying complex Magento hosting concepts in clear, concise words.


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