10 Ways Signifyd Magento 2 Extension Protects from Frauds

• What is Signifyd Magento 2?

• Features of Magento Signifyd Extension

• 10 Ways to Use Signifyd Magento 2

• How Signifyd Magento 2 Protects from Fraud?

• Common Issues and Troubleshooting in Signifyd Magento 2

• FAQs

• Summary

What is Signifyd Magento 2?

Signifyd Magento 2 provides fraud protection for Magento stores. It automatically reviews incoming orders to determine if they are legitimate or fraudulent.

It helps merchants reduce chargebacks and protect their revenue. Powered by real-time machine learning, Signifyd offers fast and accurate fraud detection. Merchants can see the guarantee decision and risk score directly in the Magento order grid. It simplifies the process of managing potentially risky transactions.

The extension offers various levels of automation. You can review orders without affecting order processing or fully automate payment actions for declined orders. Signifyd backs every approved order with a 100% financial guarantee.

It covers the cost of any fraudulent chargebacks. Merchants can set up order workflows based on Signifyd's decisions. It allows automatic updates, payment captures, or cancellations of fraudulent orders.

Features of Magento Signifyd Extension

Feature	Description
Automatic Fraud Detection	The extension reviews all orders automatically for potential fraud. It uses real-time machine learning to assess transactions. It reduces the risk of fraudulent purchases. The review happens instantly. Merchants can focus on growth while Signifyd handles fraud detection.
100% Financial Guarantee	Signifyd offers a 100% financial guarantee on approved orders. It covers chargeback fees and shipping costs. Merchants are protected from fraud-related losses. If an order is fraudulent, Signifyd reimburses within 48 hours. It eliminates the financial risk of fraud.
Order Workflow Automation	Merchants can automate order workflows based on Signifyd's decisions. The extension updates order status, captures payments, or cancels orders. No manual intervention is needed. Different workflow configurations are available. It makes order processing faster and more efficient.
Seamless Magento Integration	The extension integrates smoothly with Magento. Merchants can access Signifyd's decisions directly from the Magento order grid. No need to switch between platforms. All fraud data is available in the Magento admin panel. It simplifies managing fraud protection.
Device Fingerprinting	Signifyd uses device fingerprinting to track suspicious devices. It identifies and blocks bad devices involved in fraudulent activity. It prevents repeat fraud from the same source. Legitimate customers are not affected. It enhances overall fraud detection.
Detailed Fraud Analysis	Each order includes a detailed fraud report. Merchants can see why Signifyd approved or declined an order. It helps merchants understand fraud trends. The analysis is accessible from the Magento order grid. It increases transparency and trust in the system.
Chargeback Protection	The extension protects merchants from fraudulent chargebacks. If an order is approved and later disputed, Signifyd covers the cost. It includes all chargeback fees. Merchants no longer lose revenue to fraud. Signifyd takes on the financial risk.
Back Office Automation	The extension automates back-office tasks. Approved orders are processed, and payments are captured without manual input. Declined orders are automatically canceled. It reduces operational costs and saves time. Merchants streamline order management easily.
Quick Access to Signifyd Cases	Merchants can quickly access Signifyd cases from the Magento order grid. They can view fraud analysis and guarantee decisions instantly. Merchants can request a re-review or submit claims. All the information is in one place, speeding up fraud management.

10 Ways to Use Signifyd Magento 2

1. Expand Into New Markets Confidently

• Use Signifyd's fraud protection to accept more orders from new regions.

• Reduce the risk of fraud when expanding internationally.

• Safely explore new customer bases without worrying about chargebacks.

• Automate fraud checks for unfamiliar markets to increase sales.

• Gain confidence in approving international orders with full coverage.

• Focus on business growth while Signifyd protects against fraud.

2. Improve Customer Satisfaction

• Avoid false declines that frustrate legitimate customers.

• Accept more valid orders by improving approval accuracy.

• Build trust with customers by providing a seamless shopping experience.

• Ensure that good customers don’t face unnecessary order cancellations.

• Streamline order processing to reduce delays for approved orders.

• Offer a hassle-free purchasing experience for loyal customers.

3. Enable Fast Order Processing

• Automatically approve legitimate orders for quick shipping.

• Use Signifyd's instant decisions to reduce order hold times.

• Eliminate the manual review process to speed up order fulfillment.

• Capture payments immediately for approved transactions.

• Ensure your customers receive their orders without delay.

• Keep operations efficient with fast fraud verification.

4. Integrate Fraud Protection with Multiple Payment Methods

• Use Signifyd's payment helper to collect fraud data for non-standard gateways.

• Ensure all payment methods, including Braintree, PayPal, and Stripe, are fraud-protected.

• Pass important payment data such as AVS and CVV codes to Signifyd for review.

• Configure your payment gateways to work seamlessly with Signifyd's fraud checks.

• Improve the security of your payment processing for all transactions.

• Safeguard your store across multiple payment platforms.

5. Streamline Returns and Refunds

• Protect against fraudulent returns with Signifyd’s real-time fraud analysis.

• Automatically void payments and cancel orders if fraud is detected after fulfillment.

• Reduce losses from return fraud by integrating fraud checks into the refund process.

• Ensure that only legitimate customers benefit from refunds.

• Automate the review of return requests to identify fraudulent activities.

• Improve the efficiency of handling refunds and disputes.

6. Provide Detailed Fraud Reports for Business Insights

• Access detailed fraud analysis for each transaction to understand risks.

• Use Signifyd's reports to identify patterns in fraudulent activity.

• Leverage data to make informed decisions on market expansion.

• Get insights into how fraud affects your business operations.

• Track which types of transactions are most at risk for fraud.

• Use these insights to adjust your sales strategy and fraud prevention efforts.

7. Monitor Fraud Trends in Real-Time

• Keep an eye on real-time fraud trends directly in Magento.

• Monitor high-risk regions, product categories, or customer types.

• Adapt your workflows based on emerging fraud patterns.

• Use real-time insights to adjust marketing and sales efforts.

• Stay ahead of fraudsters by identifying new trends early.

• Prevent evolving fraud tactics from hurting your business.

8. Use Test Environments to Perfect Configuration

• Configure a test environment to trial Signifyd’s workflows before going live.

• Test various workflow automation to find the best fit for your business.

• Ensure seamless integration with Magento before launching on your production site.

• Identify and fix potential issues with payment gateways during testing.

• Simulate fraudulent orders to verify workflow decisions.

• Refine configurations without affecting your live store.

9. Automate Dispute and Chargeback Management

• Automatically submit claims for fraudulent chargebacks via Signifyd.

• Get reimbursed for fraudulent orders without manual dispute filing.

• Track and manage chargeback disputes directly from your Magento dashboard.

• Eliminate time-consuming manual processes involved in chargeback recovery.

• Let Signifyd handle the entire chargeback process, including fees.

• Improve cash flow by reducing delays in handling fraud disputes.

10. Support High-Growth Periods Safely

• Use Signifyd during peak sales seasons to handle increased order volumes.

• Ensure fraud protection remains robust during high-traffic periods.

• Approve more orders without compromising security during flash sales or promotions.

• Automate fraud checks to avoid bottlenecks in order processing.

• Maintain fast processing and shipping, even when sales volumes spike.

• Protect revenue during important sales events like Black Friday or holiday seasons.

How Signifyd Magento 2 Protects from Fraud?

1. Send Orders for Fraud Review

All incoming orders are automatically sent to Signifyd for review. Signifyd analyzes each order in real time to determine if it is legitimate or fraudulent. The process runs silently in the background. It does not affect the normal order flow. It ensures that every order is evaluated without causing delays. Merchants can keep operations smooth while protecting their stores from fraud.

2. Place Orders On-Hold for Fraud Review

You can place orders on hold while Signifyd reviews them for fraud. It is only allowed once the order is approved. If Signifyd approves the order, it moves to Processing automatically. If the order is declined, it stays on hold for manual review. This option lets merchants decide whether to cancel or potentially risky ship orders.

3. Fully Automate Payment and Order Status

Merchants can fully automate payments and order status updates. Once Signifyd approves an order, it moves to Processing, and the payment is captured. If Signifyd declines the order, it is canceled. The payment is voided without manual input. It ensures that only legitimate orders are processed and shipped.

4. View Signifyd’s Decision in the Order Grid

Merchants can view Signifyd's guarantee decision directly in the Magento order grid. The Signifyd score appears next to each order. It provides quick insights into whether an order is safe to fulfill. Managing fraud decisions becomes more accessible and more transparent. All the information is available in the Magento admin panel.

5. Access Detailed Fraud History

The order history section in Magento shows all actions taken by Signifyd. It includes whether an order was approved or declined. It also tracks payment captures and status updates. Merchants can monitor how each fraud decision was handled. This transparency gives them control over fraud management.

6. Use Workflow Configurations to Automate Fraud Response

Merchants can configure order workflows based on Signifyd’s decisions. Approved orders can automatically capture payments and update the status to Processing. Fraudulent orders are canceled, and payments are voided. It reduces the need for manual intervention. Merchants can customize workflows to fit their business needs.

7. Cancel Fraudulent Orders Automatically

Signifyd automatically cancels all declined orders. It prevents merchants from shipping fraudulent orders. Payments for these orders are voided. There is no need for manual cancellation. It protects the business from fraud and simplifies the process.

8. Capture Payments for Approved Orders

When Signifyd approves an order, the payment is captured automatically. It allows merchants to proceed with fulfillment right away. Payment capture ensures that only legitimate orders are processed. Merchants can ship confidently, knowing the payment is secure. It reduces the risk of shipping without payment.

9. Test Configurations in a Sandbox Environment

Merchants can test Signifyd's configurations in a sandbox environment before going live. It ensures all workflows and settings work smoothly. Testing helps fine-tune the setup and prevents issues on launch. It also identifies potential integration problems with payment or shipping systems. Merchants can make sure everything is ready before going live.

Common Issues and Troubleshooting in Signifyd Magento 2

Issue	Solution
Order Status Not Updating	Check the Order Workflow settings in the Signifyd extension. Ensure the API key is valid and properly connected. Look for any Magento system errors affecting order processing. Re-save the settings to refresh the workflow. Test with a new order to confirm the fix.
Payment Not Captured for Approved Orders	Make sure the payment capture option is enabled in the workflow. Verify that the payment gateway is integrated with Magento. Check for any restrictions on the payment method. Reconfigure the workflow to automate payment capture. Test by placing a new order to ensure it works.
Fraud Review Delays	Confirm the store is connected to Signifyd’s real-time fraud detection. Check for connectivity issues between Magento and Signifyd servers. Ensure a stable internet connection. Reauthorize the API if there’s an issue. Contact Signifyd support if delays continue.
Orders Stuck On-Hold	Check if On-Hold status is part of the workflow configuration. Verify whether Signifyd’s decision has been made regarding the order. Confirm that the order doesn’t need extra information. If the issue persists, manually review the order. Re-save workflow settings and test with a new order.
Incorrect Fraud Decisions	Review the fraud score and case details in Signifyd. Request a re-review from the Magento order grid if necessary. Check transaction and customer details for errors. Ensure all payment data is passed correctly to Signifyd. Contact support if the problem continues.
Magento and Signifyd Integration Issues	Confirm the Signifyd API key is entered correctly in settings. Check for compatibility between Magento and the Signifyd extension. Look at system logs for any errors related to Signifyd. Clear cache and reindex Magento. Reinstall the Signifyd extension if the issue remains.
Chargebacks Not Covered	Verify that Signifyd approved the order before shipping. Ensure the claim meets Signifyd’s reimbursement policy. Review the transaction to confirm chargeback eligibility. Submit the claim through Signifyd’s case system. Contact support for help with claims.
Device Fingerprinting Not Working	Confirm device fingerprinting is enabled in the settings. Ensure the extension collects device data properly. Check if the customer’s browser or device blocks tracking. Re-save the configuration to apply changes. Test with a new order to verify data collection.
Signifyd Score Not Showing in Order Grid	Ensure Signifyd’s fraud score is enabled in the order grid settings. Confirm the API connection between Magento and Signifyd. Clear Magento cache to refresh data. Check if the score shows in Signifyd’s console for the order. Contact support if the issue persists.

FAQs

1. Is the Signifyd extension Adobe Commerce compatible?

Yes, the Signifyd extension is entirely Adobe Commerce compatible. It integrates seamlessly with both Adobe Commerce and Magento 2. It ensures merchants can implement guaranteed fraud protection. You can manage fraud risks efficiently within the Adobe Commerce platform.

2. How can I integrate Magento 2 with Signifyd?

To integrate Magento 2 with Signifyd, you need to install the Signifyd plugin. After installation, connect Signifyd via an API key. The extension will handle fraud detection automatically. You can view fraud scores directly in the Magento hosting order grid.

3. Does the Signifyd plugin support Webhook notifications?

Yes, the Signifyd plugin supports Webhook notifications. These alerts notify your Magento store in real time about fraud decisions. It helps automate order updates and ensures timely actions. You can configure Webhooks easily within your Magento settings.

4. What benefits does the guaranteed fraud protection offer?

The guaranteed fraud protection ensures that Signifyd covers chargebacks for approved orders. Merchants are reimbursed for fraudulent chargebacks. It reduces financial risks and streamlines order processing. Signifyd offers peace of mind for your business operations.

5. What is the default configuration for Signifyd integration?

The default configuration for Signifyd includes automatic fraud checks for every order. It integrates seamlessly with Magento 2 and supports multiple payment gateways. You can customize workflows to match your store's needs. The default settings offer strong protection without manual intervention.

Summary

The Signifyd Magento 2 extension is a simple and effective way to protect your store from fraud. It reduces chargeback risks and automates fraud management.

• Automatic Fraud Detection: Identify and stop fraud instantly.

• Financial Guarantee: Protect your revenue from fraudulent chargebacks.

• Workflow Automation: Speed up order processing and fraud management.

• Device Fingerprinting: Block suspicious devices and reduce fraud risk.

• Detailed Fraud Reports: Gain insights and improve security.

Consider managed Magento hosting to integrate Signifyd to protect from frauds accurately.