5 Steps to Install and Configure Magento 2 Contact Page Extension

• What is the Magento 2 Contact Page?

• 3 Ecommerce Examples of Contact Page Designs

• 5 Steps to Install and Configure the Custom Contact Page Extension in Magento 2

• 7 Benefits of Using the Magento 2 Contact Page Extension

• How to Manage Contact Departments and Inquiries in Magento 2 Contact Form

• MGT Commerce Contact Us Page for Support and Partnerships

• 9 Steps to Enable Magento 2 Contact Us Page

• How to Optimize your Contact Page for SEO?

• Tips for Creating an Effective Magento 2 Inquiry Page Design

• FAQs

• Summary

What is the Magento 2 Contact Page?

Magento 2 Contact Page is a page where customers can send questions or feedback. It includes a Contact Us form to collect customer information.

The Magento 2 contact page is a built-in feature. It connects store owners with customers and lets users send inquiries and feedback to store admins. You can configure Magento 2 contact us options to suit your store’s needs. Users can also customize the inquiry form by adding or changing fields.

An email template can send form submissions to a specific email address. The Contact Us info block shows important contact details for your store.

3 Ecommerce Examples of Contact Page Designs

1. Zappos

Zappos’ inquiry page is simple and easy to use. It divides the page into clear sections for different types of customers. Existing customers can manage orders, returns, and exchanges under their accounts. New users can contact the company by phone, text, or live chat. To edit contact options, you can use a form builder extension. It helps to add a customized form to your online store.

2. The Honey Pot

The inquiry page of The Honey Pot is divided into four sections. It includes customers, influencers, press, and sponsorship. This makes it easy for visitors to find the right contact. The “For Customers” section leads to the help center. It has answers to questions about products, pricing, and shipping. To customize Magento 2 contact us. You can add a Magento 2 custom form. It helps manage queries from the inquiry form more efficiently.

3. Ban. do

Ban.do’s inquiry page is fun and matches the brand’s cheerful tone. The page starts with a playful image and message. The form is short and easy, asking only for basic information. They also offer clear contact options, including live chat. If you want to create custom forms, Ban.do’s page can inspire you to build your own Magento Contact Us page. You can use a form tool extension for more flexibility.

5 Steps to Install and Configure the Custom Contact Page Extension in Magento 2

1. Extension Installation

Step 1: Extract the zip folder and upload the extension to the root of your Magento 2 store using FTP.

Step 2: Log in to SSH and run the following commands:

• php bin/magento setup:upgrade.

• For Magento 2 inquiry form version 2.0.x to 2.1.x- php bin/magento setup:static-content:deploy.

• For Magento 2 inquiry form version 2.2.x and above - php bin/magento setup:static-content:deploy –f.

• php bin/magento cache:flush.

2. Configuration

Step 1: To configure the Magento 2 contact us extension, login to Magento 2.

Step 2: Go to Stores > Configuration > Custom Contact Form and enable the extension.

Step 3: Enable the Contact Us page.

7 Benefits of Using the Magento 2 Contact Page Extension

1. Simple and Quick Installation

The inquiry page extension is easy to install and use. No complex coding is needed so that anyone can use it, even without coding experience. With just a basic layout understanding, you can quickly add the features of the extension. It can make your site look great. The extension is ideal for small businesses or startups. It helps to improve their online presence with a contact form Magento.

2. Effortless Enabling and Disabling

The inquiry page extension is flexible. You can quickly turn it on or off as needed. It allows businesses to adjust the Magento 2 Contact Us page based on traffic or business needs. You can activate it during busy times and disable it during slower periods. The feature helps businesses manage the form quickly. You can also enable Magento 2 contact us with just a few clicks in the backend.

3. Enhanced Page Responsiveness

The Contact Us extension makes your page more responsive. It helps the contact form in Magento quickly adjust to customer questions or feedback. This allows business owners to respond fast, improving customer satisfaction. Both the business and the customer benefit from better communication.

4. Fully Customizable Frontend Design

The extension gives you complete control over the form’s design. You can customize Magento 2 to match your brand’s look. You can add custom fields or change design elements to make the inquiry form Magento fit your needs. You can also customize the Contact Us form to add specific features for your business.

5. Easily Add Custom Fields

Magento 2 allows you to add a contact form quickly. You can customize the ecommerce email template. It helps you to add extra fields to gather important information. This makes it easier to understand what your customers need. The extension also lets you set up the inquiry form and add the subject field. It helps customers provide clear information. With the ability to configure and customize the inquiry form, you can create a better customer experience.

6. Enhanced Security with Captcha

The Magento inquiry form plugin lets you add Captcha to your Contact Us form in Magento. Captcha helps protect your site from spam and attacks. By blocking automatic submissions, it ensures the information you get is safe and accurate.

7. Streamlined Management of User Submissions

Managing user submissions can be challenging, especially with many responses. The contact form extension makes it easy to handle and organize submissions. You can quickly view, delete, or mark responses as completed. It helps you stay organized and ensures you respond to all customer inquiries.

How to Manage Contact Departments and Inquiries in Magento 2 Contact Form

1. Manage Contact Departments

• The extension lets you add multiple departments to your inquiry form.

• Added departments appear in a grid. It is under Content > Custom Contact Form > Manage Contact Departments.

2. Add New Department

• Click the “Add New Department” button to add a department.

• Fill in the following details:

  1. Name: Enter the department name.

  2. Email ID: Add the email addresses for the department, separated by commas.

  3. Status: Enable the department.

3. Custom Contact Form in Frontend

• After configuration, customers will see the inquiry form with the added departments.

• They can fill in the details, select a department, and submit the form.

4. Manage Contact Inquiries from Backend

• When a customer submits the contact form in Magento 2, the inquiry details are saved in the backend settings.

• You can view them in a grid under Content > Custom Contact Form > Manage Contact Inquiries.

• Admins can see the contact name, email address, inquiry message, and department to which the inquiry was sent.

5. New Contact Inquiry Email to Admin

• After submission, the admin gets a new email with the inquiry form details.

• The email sender will include the form submission details and the email template.

MGT Commerce Contact Us Page for Support and Partnerships

The MGT Commerce Contact Us page offers easy access to support and inquiries. It also offers partnership opportunities. Overview of Key Sections on MGT’c inquiry page:

1. How Can MGT Help?

• Support Requests: Log in to your account and submit a support ticket if you need help. Our team is ready to assist with any Magento or service-related issues.

• Request a Demo: If users want to test their Magento store's performance. They can request a demo to experience our high-performance stack.

• Become a Partner: MGT Commerce offers technology partnerships to help businesses grow. Learn more about how we can work together.

2. Company Information

• German Office: MGT-COMMERCE GmbH Mendelssohnstrasse 27, 10405 Berlin, Germany CEO: Raphael Thiel

• Tax Information: EU Tax ID: DE 282196401 Tax ID: 37/442/30653 Registered at the District Court Charlottenburg, Berlin, HRB 140432 B.

3. Contact Methods

• Email & Phone: Reach out via email for general inquiries or call the Contact Us line for urgent assistance.

• Inquiry Form: Use the contact field on the page to submit your questions quickly and easily.

• Social Media: Stay updated and reach out on social media channels for support and engagement.

4. Services & Resources

• Web Hosting: MGT Commerce offers various Magento hosting solutions. It includes single-server, multi-server, and auto-scaling. Additional features include MGT WAF and MGT Cloud Log.

• Advanced Technology Support: They support technologies like Debian, NGINX, PHP, and Redis. It helps to manage and optimize your Magento store.

• Managed Services: They provide managed services such as admin servers and development environments. It ensures smooth operation for your online store.

The MGT Commerce inquiry page is designed to facilitate quick and easy communication. It offers support, demos, and partnership information to assist you in managing your store.

9 Steps to Enable Magento 2 Contact Us Page

Step 1: Log in to the Magento 2 Admin Panel.

Step 2: Go to Store > Settings > Configuration.

Step 3: Expand the General section and select Contacts.

Step 41: Enable the Magento 2 contact us form option.

Step 5: Click Save Config.

Step 6: Expand the Email Options section.

• In the Send Emails To field, enter the contact email address. This is where messages from the Magento Contact Us form will be sent.

• In the Email Sender To field, enter the name that will appear as the sender of the message (e.g., custom email 2).

• In the Email Template field, choose the contact form template.

Step 7: Click Save Config.

Step 8: After saving, check the Magento 2 inquiry page link in the footer.

Step 9: The Contact Us page looks like this by default.

How to Optimize your Contact Page for SEO?

• The Magento 2 Inquiry page does not have canonical tags by default, like other content pages.

• This is to ensure your inquiry page appears in search results. You will need to set custom canonical tags using SEO settings.

• Having an inquiry page is important because it shows your online store is reliable and customer-focused.

• Once you set up the contact field in your Magento store, you give customers an easy way to get in touch.

• Along with the Magento 2 custom contact us form, you also need to configure the Magento 2 contact field. It helps you to keep communication open with customers.

Tips for Creating an Effective Magento 2 Inquiry Page Design

Tips	Details
Keep It Simple	Design a clean page with only essential parts: the form on your store, contact info, and a clear call to action.
Customized Form	Customize the Magento 2 contact field to collect the right details. It includes subject or contact preference.
Make It Easy to Find	Place the inquiry form in Magento 2, where users can easily see it. Label form inputs clearly and add simple instructions.
Show Social Links	Add links to your social media so customers can reach you in other ways.
Responsive Design	Make sure your inquiry page works well on phones, tablets, and desktops.
Anti-Spam Measures	Use CAPTCHA or a simple question to stop spam.
Add Contact Information	Include your phone, email, and physical address (if needed) to build trust.
Fast Load Times	Improve speed by optimizing images and scripts.
Google Maps (if relevant)	If you have a store, add a Google map to help customers find you.
Thank You or Confirmation Message	After the form submission, send a thank-you message or direct users to a confirmation page.
Clear Call to Action	Use phrases like “Submit Your Inquiry” or “Send Message” to guide users.
Optimize for SEO	Use relevant keywords, meta descriptions, and image alt text to boost SEO.

FAQs

1. How can I add a custom email template for the Contact Us page in Magento 2?

To add a personalized email template, go to System > Transactional Emails in the admin panel. Create a new template or edit an existing one. After that, link the custom template to your inquiry form to match your store's style.

2. What are the steps to configure the Magento 2 inquiry form correctly?

First, log in to the Magento admin panel. Go to CMS > Pages and edit the inquiry page. You can adjust the form fields, set up email notifications, and create thank-you messages for your customers.

3. Can I create a custom inquiry form without using a form builder extension?

You can manually create a custom inquiry form by editing Magento 2 form templates. The process requires some coding, but a form tool extension makes it easier with drag-and-drop features.

4. How can I make my inquiry page mobile-friendly in Magento 2?

Make your inquiry page mobile-friendly by using a responsive design. This ensures the layout adapts to phones, tablets, and desktops. It makes the form easier to use on any device and boosts form submissions.

5. How do I integrate Magento 2 custom contact forms with third-party tools?

You can integrate custom inquiry forms with third-party tools like CRM by using Magento’s API or integration extensions. This helps sync customer data and improve communication through external applications.

6. What are the best options for custom inquiry forms?

Some great options for Magento 2 custom inquiry forms include adding extra fields, customizing form layouts, and using built-in form tool features. These features allow you to tailor the form to your store's needs and improve customer interaction.

7. How can I customize the default Magento contact form for my store?

To customize the default Magento contact field, go to CMS > Pages in the admin panel. Edit the default contact form and add fields like name, email, or subject. You can also change the design using Magento’s form templates.

Summary

The Magento 2 Contact Page is key for any store. You can customize Contact Us form fields to get the right details from your customers. It is important to configure Magento 2 contact field properly so it works well. This helps customers contact your store quickly. Consider the following benefits:

• Customizable Design: You can customize the inquiry form. Pick a form template from the dropdown and adjust it to match your brand.

• Add Custom Fields Easily: You can add custom fields to the contact form. The field you added helps gather valid details from customers.

• Enhanced Security with Captcha: Adding Captcha to your form improves security. It blocks spam and keeps the form safe.

Explore Magento hosting services and enhance your Contact Page for better customer engagement.