Get Started with Nosto Magento 2: How to Contact Nosto Help Center

• What is Nosto Magento 2?

• Key Features of Nosto Magento 2

• 6 Steps to Install a Nosto Account on Magento 2

• 2 Steps to Configure Nosto on Magento 2

• How Nosto Magento 2 Enhances Customer Segmentation

• How to Contact Nosto Help Center

• 10 Troubleshoot Common Issues with Nosto Magento

• FAQs

• Summary

What is Nosto Magento 2?

Nosto Magento 2 is a personalization platform for ecommerce stores. It helps eCommerce businesses deliver modified shopping experiences with AI-driven product suggestions.

Nosto Magento 2 allows retailers to track user behavior. The Nosto extension integrates with a variety of merchandising in Magento 2 stores. It optimizes item displays, boosting conversion rates and average order value. The Nosto module works smoothly with Magento Open Source and Magento Commerce.

The platform offers help through its source repository. You can find the latest update on the module and helpful folders and files for setup. It helps real-time analytics and A/B testing to improve your strategies.

Key Features of Nosto Magento 2

1. Modified Recommended Items

Nosto allows you to provide every buyer with a modified shopping experience. It is done by giving service suggestions based on their unique client behavior. The feature uses Nosto’s interface to study browsing habits and purchase history. It provides product recommendations throughout their shopping journey.

For example, if a buyer adds running shoes to their Magento checkout. The custom platform will suggest related items like socks or sports apparel. This method boosts sales and average order value by supplying modified suggestions.

2. A/B Testing and Analytics

Nosto also offers A/B testing. It lets you try different strategies and increase your sales rate. You can adjust the sequence of items on category pages or experiment with various layouts. Immediate analytics give you performance optimization metrics, helping you refine your strategy. For example, you can track how a change in the update of the variety display affects sales.

3. Email Marketing Synchronization

Using the consumer-engaging tool’s interface, you can link email marketing tools. It modifies emails for each buyer. For example, an abandoned cart email can insert item referrals based on past browsing. This lets you deliver a personalized shopping experience through recommendations in their inbox. It encourages buyers to complete their purchase. Many brands, like ASOS, have boosted engagement by using this feature.

4. Category Merchandising

To get started with category merchandising, Nosto offers a variety of merchandising plugins. It helps to organize items on section pages. This plugin lets you use a new sorting method based on instant data to show the most relevant services.

For example, a store running online platforms can highlight top sellers. It ensures they appear at the top of service sections. Once the variety merchandising is deployed, the system adjusts the item sequence automatically.

5. Categorization

The e-commerce optimization platform allows you to provide targeted messages. It makes the groups based on their unique consumer behavior. You can organize buyers who access specific service categories and send them offers. For example, create a list of buyers who prefer luxury fashion. This grouping helps create a modified shopping experience and boosts buyers' satisfaction.

6. Immediate Data Gathering

The shopping experience enhancer uses instant-time data to give insights. It helps you link with the buyer at the right time. Tracking browsing history and purchasing patterns adjusts item listing. If certain services are popular, Nosto can correctly prioritize them in the display package.

7. Seamless Integration

Nosto integrates easily with Magento 2, allowing you to launch modified experiences quickly. After the buyer engagement platform deploys updates, the recent commit is available in its repository. It has detailed repository document navigation as well. With modifications, features are easy to set up. If you need help, you can access its website.

8. Assistance for Multi-Store and Multi-Currency Setups

Nosto Magento helps multi-store and multi-currency setups. It is ideal for businesses with a global reach. For example, a brand with stores in multiple countries can tailor referrals. They can be based on language preferences and local trends. This flexibility ensures that buyers from different regions receive a modified shopping experience. It should suit their needs and demands.

6 Steps to Install a Nosto Account on Magento 2

Step 1: Install the Nosto extension for your store running Magento 2.

Step 2: Go to Marketing in the Magento store admin.

Step 3: Click on Nosto Dashboard to open it. If you do not have a Nosto account, the installation screen will show up.

Step 4: On the screen, you can:

• Click Get Started to set up a new Nosto account.

• Connect to an existing account if you already have one.

Step 5: Follow the wizard to finish the setup. Once category merchandising is installed, Nosto is ready.

Step 6: To start delivering your customers personalized product recommendations:

• Go to Nosto Admin from the Nosto Dashboard.

• Click the Go to Nosto Admin link to open the admin page.

2 Steps to Configure Nosto on Magento 2

Most of the time, you don’t need to change the settings of the Nosto Magento 2 extension. But if you want to change the image version, you can do that in the settings.

Step 1: Find the Nosto Extension Settings.

Step 2: Go Store > Configuration > Services > Nosto.

How Nosto Magento 2 Enhances Customer Segmentation

1. Customer Segments Based on Lifecycle Value

Segmenting buyers by lifecycle allows retailers to group them. Buyers are grouped by how often they make repeat purchases. It helps identify the most loyal buyers and those who may become inactive. Default lifecycle segments do not always factor in the financial side. It includes average order value or lifetime spend.

The behavioral analytics platform attached assistance for segmenting buyers by:

• Average Order Value

• Items Per Order

• Lifetime Spend.

It will create sub-segments like “big spenders” within loyal buyers. These VIPs are your highest-value shoppers. Retailers can also segment these big spenders on their shopping journey. This makes it easier to modify onsite campaigns to groups. It will help to create custom and lookalike audiences for email, Facebook, and Instagram ads.

2. Customer Segments Based on Purchase History

Grouping is improved by including the ability to separate based on purchase history. These segments use Magento migration data, making them perfect for accurate buyer targeting. Since purchase history segments depend on order data, they only become available after a buyer makes a purchase.

For example, if you want to cross-sell to returning buyers who previously bought winter jackets. With a purchase history segment for this group, you could:

• Promote and cross-sell items other than winter jackets.

• Select a cross-selling range (e.g., accessories or tops) from the same brand.

There are many ways to use purchase history segments, but it’s important to ensure they fit your store’s needs. Using JavaScript and the division tool library, these updates modify the shopping experience.

How to Contact Nosto Help Center

1. Help Center Website

Visit the official Nosto Help Center. You will find many guidance articles, guides, and FAQs. It is a reliable solution for many common issues.

2. Submit a Support Ticket

• If you face issues, submit a support ticket.

• Log in to your Nosto account.

• Go to the Support section.

• Submit a ticket describing your issue in detail.

• You will get a confirmation email with a ticket number for tracking.

3. Live Chat Assistance

Use live chat by logging into the Help Center or from the Nosto dashboard. It gives you live help. Live chat can improve your shopping experience through recommendations based on your needs.

4. Email Assistance

• Email Nosto at support@nosto.com.

• Include your store details, a clear description of the issue, and any error messages.

• It helps the assistance team give referrals based on their unique expertise.

5. Contact via Social Media

• You can reach the platform through social media channels like Twitter and LinkedIn.

• For urgent issues, it’s best to use the Help Center or email for faster replies.

6. Nosto Documentation

• Check out the documentation on the platform in the Help Center. It includes developer guides for technical help (e.g ., API merger and features).

• Using these contact options, you can get quick help and improve your experience.

10 Troubleshoot Common Issues with Nosto Magento

1. Menu Missing: The Magento data storage may still need to be cleared after setup. It can stop the admin menu from appearing. Clear the data and reindex the store to fix this.

2. Multi-Currency Issues: Multi-currency aid might not be enabled in either Magento or Nosto’s settings. Make sure both systems are set up to allow buyers to use different currencies.

3. Sync Issues: The store display might not be attached properly. There could be issues with the interface sync. Check the link and the API credentials to fix syncing problems.

4. API Link Failed: The interface key might need to be corrected. Your Magento multi-server could block requests to the servers. To resolve this, verify the interface key and whitelist the platform’s servers.
5. Referral Not Showing: Features may not be enabled or JavaScript errors. Make sure features are turned on and check for issues.
6. Pop-Ups Not Displaying: The pop-up feature might be disabled. There could be conflicts with third-party plugins. Ensure pop-ups are activated and check for any plugin conflicts.
7. Slow Pages: A large item catalog or too many requests sent can slow down page loading. Reduce the number of requests and optimize the service feed to improve speed.
8. Images Not Displaying: It might not be fetching the correct image edition. There could be CDN issues. Review image settings and ensure the Magento CDN is set up accurately.
9. Incorrect Suggestions: Item data may be outdated or not appropriately synced. It causes incorrect guidance. Re-sync the goods catalog and check customizing settings to ensure accuracy.
10. License Errors: The consent might have expired or been misapplied. Check that the correct permit is active, and contact the platform aid if needed.

FAQs

1. What type of license does Nosto Magento 2 require?

Nosto Magento 2 requires commercial authorization. You need active approval to access all features, updates, and help. Without it, your access to the full functionality may be limited.

2. How do I manage Nosto’s file structure in Magento?

The analytics platform's document structure consists of essential documents. They are for item suggestions. These can be easily accessed and managed through the Magento admin panel for smooth operation.

3. When is the next release for the personalization platform (Nosto) Magento 2?

Nosto deployment updates regularly to improve features and fix bugs. Each launch comes with enhancements. Check for the latest update on Nosto’s GitHub page or Magento Marketplace.

4. Can I become a contributor to the Magento platform?

You can become a contributor by submitting code through the program. The recent commit section tracks recent changes and lets you contribute improvements.

5. How does the personalization platform handle different language preferences?

The platform assists multiple linguistic style preferences. It tailors content to the user's chosen dialect, providing a modified shopping experience. It ensures that each buyer sees relevant referrals for goods in their preferred locale.

6. What should I know about repository files navigation in Nosto Magento?

Repository document navigation helps you explore and manage the platform’s documents. It makes finding and editing sources easier, especially when working with updates. This feature is handy when customizing to fit your store’s specific needs.

Summary

Nosto Magento 2 is a powerful personalization platform built for Magento stores. It helps e-commerce businesses create tailored shopping experiences for their buyers. The analytics platform improves sales rates with AI-driven suggestions. Consider the following features:

• Email Marketing: Adds adjusted goods suggestions to emails.

• Category Merchandising: Organizes items on category pages using live data.

• Categorization: Groups buyers based on behavior for targeted offers.

• Real-Time Data Gathering: Uses instant data to adjust items displays.

Boost your store’s performance with managed Magento hosting and Nosto’s modified experiences.