10 Best Magento 2 Survey Extensions: Steps to Configure

• Why Use Magento 2 Survey Extensions?

• Top 10 Magento 2 Survey Extensions

• Steps to Configure Magento 2 Survey Extension

• How Magento 2 Survey Extension Works

• FAQs

• Summary

Why Use Magento 2 Survey Extensions?

1. Gain Valuable Customer Insights

Magento 2 survey extensions enable you to collect valuable feedback from your customers. This feedback provides insights into customer preferences, opinions, and experiences. By understanding your customers better, you can make informed decisions. These decisions help improve your products, services, and overall customer satisfaction. Regularly conducting surveys helps you stay in tune with your customers' evolving needs and expectations.

2. Enhance Customer Engagement

Surveys act as an effective tool to engage with your customers. Asking for their input shows that you value their opinions. It demonstrates your genuine interest in their feedback. This engagement fosters a sense of involvement. It strengthens the relationship between your brand and your customers. Engaged customers are more likely to become loyal advocates for your business. It leads to increased customer retention and positive word-of-mouth referrals.

3. Identify Areas for Improvement

Survey Magento extensions allow you to pinpoint specific areas of your Magento store that need improvement. Asking targeted questions helps uncover pain points, usability issues, or potential bottlenecks. This valuable feedback enables you to prioritize enhancements and fix problems. It allows you to optimize the user experience. By continuously improving your store based on customer feedback, you can stay ahead of the competition. You can provide a superior shopping experience.

4. Boost Conversion Rates

Conducting surveys can indirectly contribute to higher conversion rates. Gathering insights into customer preferences and behavior helps tailor your strategies. You can adjust your marketing, product offerings, and site layout to meet customer needs better. Surveys help you identify the factors that influence purchasing decisions. You can make data-driven optimizations that boost conversions.

5. Streamline Survey Creation and Management

Magento 2 survey extensions simplify the process of creating and managing surveys. These extensions often provide user-friendly interfaces and drag-and-drop builders. It makes it easy to design professional-looking surveys without coding knowledge. You can customize survey questions, layouts, and branding to align with your store's aesthetic. Additionally, survey extensions offer features like response tracking, data analysis, and reporting. It enables you to manage and interpret survey results efficiently.

6. Ability to Handle Large Survey Volumes and Store Sizes

Magento 2 survey extensions are designed to handle large survey volumes. They can accommodate stores of various sizes. Whether you have a small boutique shop or a large enterprise-level store, these extensions can scale to meet your survey needs. They can handle high traffic and a large number of simultaneous survey responses without compromising performance. This Magento scalability ensures that your surveys run smoothly. It provides a seamless experience for your customers regardless of your store's size.

7. GDPR Data Handling and Anonymization Capabilities

When conducting surveys, it's important to ensure compliance with data protection regulations like GDPR. Magento 2 survey extensions often include features that help you meet these requirements. They provide options for data anonymization. It allows you to collect feedback without personally identifiable information. Additionally, these extensions offer secure data handling practices. They ensure that survey responses are stored and processed in a compliant manner. With built-in GDPR compliance features, you can confidently gather customer feedback. You can respect their privacy rights.

Top 10 Magento 2 Survey Extensions

1. Survey for Magento by Mageants

Details	Explanation
Price	Open Source: $59, Commerce: $199
Extension Link	Survey for Magento by Mageants
Features	- Make polls for various shopper groups - Offer rewards to survey respondents - Easily manage survey expiration dates - Supports multiple poll types
Benefits	Build surveys easily and professionally. Ensure smooth and visible questionnaires for customers. Monitor real-time responses to track customer insights. Increase response rates by offering rewards to respondents.

2. Mopinion Magento Survey Extension

Details	Explanation
Price	Growth: $229/month, Turbo: $579/month, Enterprise: contact for quotation
Extension Link	Mopinion
Features	- Fully customizable feedback forms - Gather visual feedback via screenshots - Ask targeted questions at the right times - Take control of feedback data visualizations and analysis - Utilize text analysis to explore large data volumes
Benefits	Record recommendations, issues, and praise from users. Gather visual input on specific page elements. Easily edit and brand feedback forms. Access feedback data immediately in your Mopinion account.

3. Survey Magento 2 Extension by Elsner

Details	Explanation
Price	Open Source: $69, Commerce: $169
Extension Link	Survey Magento by Elsner
Features	- Fast and easy access to detailed reports - Effectively manage and represent survey results - Guarantee an ideal customer experience
Benefits	Easily prepare numerous polls and questionnaires. Optimized answer boxes for smooth customer responses. Simplify the comment collection process. Gain valuable customer insights to improve your business.

4. Shopper Approved

Details	Explanation
Price	Rating & Review Optimizer: $124/month, Rating & Review Optimizer Pro: $199/month, The Traffic & Conversion Stack: $294/month, Ultimate Traffic & Conversion Stack: $449/month
Extension Link	Shopper Approved
Features	- Actively gather consumer feedback on merchants and products - Display reviews on product, category, and search pages - Easy customer review management with Customer Care Resolution system - Fast setup with free integration - Automatically import previously collected reviews
Benefits	Enhance online exposure, clicks, and conversions. Optimize reviews for exposure in sponsored and organic search results. Boost click-through rates by 17-20% and conversion rates by around 50%. Manage reviews and establish a reputation on third-party sites.

5. MightyForms

Details	Explanation
Price	Starter: $15/month, Pro: $29/month, Business: $55/month
Extension Link	MightyForms
Features	- Automate tasks using autoresponder and integrations - Create web forms quickly with drag-and-drop builder - Native form validation and anti-spam - Responsive forms with real-time data capture - Track and reduce form abandonment
Benefits	Ideal for non-coders to create unlimited Magento forms. Save time by automating activities. Build forms rapidly without coding knowledge. Ensure forms are user-friendly and secure.

6. Magento Contact Form Extension by Plugin Company

Details	Explanation
Price	$169
Extension Link	Magento Contact Form Extension by Plugin Company
Features	- User-friendly contact form widgets - Multi-page & multi-column forms - Prefilled and auto-completed forms - Dynamic forms with field conditions
Benefits	Create unlimited custom forms without coding. Build any type of contact form easily. Utilize a straightforward drag-and-drop form builder. Take advantage of an extensive range of form fields and display options.

7. Custom Form for Magento 2 by Amasty

Details	Explanation
Price	Open Source: $229/first year, $139/next year, Commerce: $529/first year, $319/next year
Extension Link	Custom Form for Magento 2 by Amasty
Features	- Create multiple questionnaires - Unlimited customization options for form display - Custom Form Pro for better data management
Benefits	Enhance the customer buying experience. Understand client perspectives on products and services. Access real-time buyer reports in the feedback form. Make necessary store modifications based on customer insights.

8. Testimonials by Sparsh Technologies

Details	Explanation
Price	Free
Extension Link	Testimonials by Sparsh Technologies
Features	- Manual and automated testimonial validation - Allow testimonials from unregistered visitors - Multi-store and multi-language support - Track and verify the entire testimonial process
Benefits	Demonstrate a positive brand reputation and satisfied customers. Launch customer polls to determine product and service popularity. Increase customer loyalty and attract new customers. Manage testimonials effectively with validation and tracking features.

9. Form Builder by Webkul

Details	Explanation
Price	Open Source: $99, Commerce: $198
Extension Link	Form Builder by Webkul
Features	- Survey management tools - Multiple form creation - Lead generation tool - Customizable form display and fields
Benefits	Develop unique and effective forms as an admin. Adjust webpage elements to place forms on any page. Add various field types like checkboxes, file uploads, and more. Review customer responses and manage forms in the admin panel.

10. TruConversion Connect

Details	Explanation
Price	$49/month
Extension Link	TruConversion Connect
Features	- Microsurvey: ask visitors what they want - Customer surveys: understand customers with diverse questions
Benefits	Seamlessly connect your TruConversion account and Magento store. Track clicks, scrolling, form submissions, and user journeys. Identify visitor pain points to inform design decisions. Gain valuable insights to optimize your store and customer experience.

Steps to Configure Magento 2 Survey Extension

1. Install the survey extension in your Magento store.

2. Navigate to Store > Configuration > Mageants > Survey in the admin panel.

3. Enable the survey extension.

4. Configure other settings according to your needs and requirements.

5. Create survey categories to organize your surveys.

6. Create surveys and add relevant questions.

7. Customize the appearance and behavior of the surveys.

8. Save the configuration settings.

9. Verify that the surveys are displayed correctly on the front end.

10. Encourage customers to participate in the surveys.

11. Monitor customer responses and ratings.

12. Generate reports to analyze the survey results.

13. Make data-driven decisions based on the insights gained from the surveys.

Note: The specific steps may vary depending on the Magento 2 survey extension you choose. Always refer to the extension's documentation for detailed installation and configuration instructions.

How Magento 2 Survey Extension Works

Steps	Explanations
1. Install and configure the Magento 2 Survey extension	The store admin installs the survey extension and configures it according to their requirements.
2. Create feedback forms, polls, and questionnaires	The admin creates various types of surveys to gather customer insights. These surveys help understand customer needs and preferences.
3. Launch the surveys on the store	The created surveys are launched in the Magento store. They are displayed to customers at appropriate locations and times.
4. Customers participate in the surveys	Customers engage with the surveys by providing their feedback, answering poll questions, and completing questionnaires.
5. Collect and analyze survey data	The survey extension collects and stores the data from customer responses. The admin can access and analyze this data to gain valuable insights.
6. Identify customer demands and preferences	By analyzing the survey data, the admin can identify trends, popular products, and areas for improvement. It helps understand customer demands and preferences.
7. Make data-driven decisions	Based on the insights gained from the surveys, the admin can make informed decisions. They can focus on popular products, improve the store, and enhance the customer experience.
8. Optimize the store for higher conversion rates	By catering to customer needs and preferences, the store can be optimized to boost conversion rates. It leads to increased sales and business success.
9. Continuously gather feedback and adapt	The survey extension allows for ongoing feedback collection. The admin can continuously monitor customer opinions and adapt the store accordingly.
10. Achieve long-term business success	By consistently understanding and meeting customer needs, the store can achieve long-term success. The survey extension plays a key role in this process.

FAQs

1. How can I collect customer feedback on my Magento store?

You can use Magento 2 survey extensions to collect customer feedback. These extensions allow you to create surveys. You can also create polls and questionnaires. It helps gather valuable insights from your customers.

2. Can I display surveys on specific CMS pages in Magento?

Yes, many Magento 2 survey extensions provide flexibility. You can display surveys on specific CMS pages. You can customize the placement of surveys. It allows you to target customers at the right locations and times.

3. What is the ideal length of a survey question in centimeters?

The length of a survey question is not typically measured in centimeters. However, it's recommended to keep survey questions concise. It's also important to keep them clear. Aim for questions that are easy to understand. They should be questions that can be answered quickly.

4. How can I encourage customers to participate in surveys and collect customer responses?

To collect customer responses, you can offer incentives. These can include discounts or rewards for completing surveys. Additionally, keep surveys short. Make sure they are engaging. Display them at appropriate times during the customer journey.

5. Can I collect customer feedback on mobile devices?

Yes, most Magento 2 survey extensions are mobile-responsive. It allows you to collect customer feedback seamlessly on mobile devices. Ensure that your surveys are optimized for mobile screens. It along with dedicated Magento hosting provides a good user experience.

Summary

Implementing a Magento 2 survey extension enables stores to gather customer feedback and make data-driven decisions. It allows you to:

• Gain valuable customer insights

• Enhance customer engagement

• Identify areas for improvement

• Boost conversion rates

• Streamline survey creation and management

Consider managed Magento hosting to integrate survey extensions and get key customer insights.